Due to Covid-19, we are experiencing delays in stock availability. Please contact store for more details

RETURN POLICY

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company of our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability, we are here to help you. Please call us at 559-438-8080 during regular business hour and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item, and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

ALL SALES ARE FINAL NO REFUNDSAvailability of merchandise is estimated according to information on hand at the time order is written. Seller shall not be responsible for delays in delivery of merchandise occasioned by manufacturer's scheduling, stock on hand, availability of materials, transportation difficulty or any other cause beyond the control of the seller.

SPECIAL ORDERS ARE NOT SUBJECT TO CANCELLATIONALL EXCHANGES AND CANCELLATIONS ARE SUBJECT TO SELLER APPROVAL A minimum fee of 25% of the purchase price will be assessed (re-stocking/processing fee) on seller approved returns, exchanges or cancellations.

  • Buyer assumes all risks associated with transportation of merchandise picked up.
  • Buyer agrees to measure doorways and stairways before ordering, as seller is not responsible for merchandise purchased that is too large to fit.
  • SELLER CAN DESIGNATE A DAY FOR DELIVERY, but not a specific time. To avoid a Second delivery fee, BUYER must notify SELLER AT LEAST 24 hours prior to scheduled delivery in order to change or cancel a delivery.
  • Seller cannot move, haul, or rearrange old furniture.
  • Seller makes no warranty beyond any written description itemized on this order.
  • Such disclaimer does not affect manufacturer warranty, if any.
  • Seller will assist the buyer in the exercise of all factory warranties.
  • BUYER LAYAWAYS ARE NOT SUBJECT TO CANCELLATION.
  • Buyer agrees to complete payment on schedule, or proceeds of prior payment(s) towards layaway may be forfeited.

Defective Products. Most of our products include a one year, parts and labor warranty. See your product literature or speak with one of our product experts for details. If your product is defective upon arrival, notify product expert of the problem within 48 hours of receiving goods. If you notice the defect after 48 hours of receiving goods, please contact the product`s manufacturer directly. Contact information for the manufacturer is included in the product literature. NOTE: Most manufacturers require one service call to diagnose the problem.

Damaged Products. All of our shipments are 100 percent insured. Product(s) damaged during shipping are eligible for exchange at no charge to you. Product(s) will be delivered to you by one of our local delivery teams. Feel free to call us for local delivery area information. Upon delivery, if the product arrives damaged, please get in touch with us immediately, and we will first schedule a technician to come to the home and inspect the product. Our skilled technicians may be able to repair the item on-site without any additional inconvenience to you. You do, however, have the right to refuse the delivery. But this will delay or extend the delivery day and time for the replacement of the item.

Special order merchandise is subject to a 25% restocking fee even if not yet delivered. And will not be eligible for return if delivered and out of the box.

The customer agrees to the terms and conditions published above when they place a completed order with our company. In addition, the customer authorizes their credit card company to abide by these terms. We reserve the right to cancel orders at any time.

SHIPPING POLICY/DELIVERY POLICY: Please be assured that your items will ship out as soon as possible from the date of purchase. If a special order is placed, please anticipate a longer delivery time. You will be notified once the item has been received in our warehouse. We cannot ship to P.O. Boxes. If you are trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing.